Based on all the information you have provided, Bali Sutha Tour Service offers a comprehensive 13-day and 12-night tour program that takes you to three iconic islands: Bali, Nusa Penida, and Gili Trawangan. The itinerary is designed to provide a rich and varied experience with a balanced mix of activities and free time.

Here is a summary of the detailed schedule:

• Day 1: Arrive and transfer to your hotel in Ubud.

• Day 2: A day of rest to settle in and enjoy the hotel facilities.

• Day 3 (Rafting & Culture): A full-day tour including a visit to Celuk village to see silver and gold jewelry making, a thrilling white water rafting adventure, a coffee plantation visit, and exploration of the Tirta Empul temple and Ceking rice terraces.

• Day 4 (Northern Bali): A tour of northern Bali featuring the Taman Ayun Royal Temple, a coffee plantation, the picturesque Ulun Danu Beratan temple, Alas Kedaton monkey forest, and the iconic Tanah Lot temple at sunset.

• Day 5: A second free day for relaxation.

• Day 6 (Transfer & East Bali): You will check out of your Ubud hotel and, on the way to Candidasa, take a full-day East Bali tour. This includes visiting the "Paradise Gate" at Lempuyang Temple, the water palace of Tirta Gangga, the traditional Tenganan village, and the Goa Lawah (Bat Cave) temple.

• Day 7: A free day to rest and enjoy your hotel in Candidasa.

• Day 8: Transfer to Padang Bay, the departure point for the Gili Islands.

• Day 9: A free day to enjoy the peaceful beaches and atmosphere of Gili Trawangan.

• Day 10: Transfer to Nusa Penida for check-in and rest.

• Day 11 (Nusa Penida Eastern Tour): A full-day tour of eastern Nusa Penida, which includes visiting Atuh Beach, Diamond Beach, the Tree House Melonteng, King Five (Thousand Island), and Telletubies Hill. You will then take a boat back to Sanur and transfer to your hotel.

• Day 12: A final day of rest to relax before your departure.

• Day 13: Check out of your hotel and transfer to the airport.

Bali Sutha Tour Service has a detailed and specific cancellation policy that is important for customers to be aware of:

• No Fee: If you cancel your booking at least 7 days in advance of the scheduled departure, you will not be charged a cancellation fee.

• 10% Fee: If you cancel between 6 and 3 days in advance of the scheduled departure, a 20 percent cancellation fee will be applied to the total booking amount.

• 50% Fee: If you cancel within 2 days of the scheduled departure, or if you do not show up at the designated meeting point on time, a 50 percent cancellation fee will be charged based on the total booking amount.