Aviasales is a service that helps you find airplane tickets. Here’s how it works:

1. You open the app or website, enter your destination and travel dates, and we’ll search through different airlines and agencies for the best Airplane tickets.

2. You select the airplane ticket you want and hit “Buy.” We then redirect you to the seller’s website, where you fill in your passenger details and complete the purchase.

3. After payment, the seller emails you the itinerary receipt.

4. You're good to go!

Aviasales doesn’t save tickets or charge a commission, and it shows you the exact prices quoted by airlines and agencies. 

You can find your ticket via your account on the seller’s website, which is also where any changes to your airplane ticket, such as refunds and exchanges, can be made. 

We can’t make those kinds of changes for you, contact the seller of the airplane ticket. You’ll find the seller’s name in the itinerary receipt or in the payment receipt.